Privacy Policy
Effective Date: 24 May 2026
Welcome to our website. We are committed to protecting your privacy and handling your personal information in a safe, secure, and transparent manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase NFC products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
We operate an online store that sells NFC products and related accessories throughout Australia and New Zealand. Our services include online ordering, payment processing, shipping, customer support, and marketing communications.
2. Information We Collect
We may collect the following types of personal information:
Personal Details
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Full name
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Email address
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Phone number
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Billing address
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Shipping address
Order & Transaction Information
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Products purchased
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Order history
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Shipping preferences
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Payment confirmation details
Payment Information
All online payments are securely processed through Stripe. We do not store your complete credit card or debit card details on our servers.
Stripe may collect:
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Payment card details
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Billing information
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Fraud prevention data
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Transaction metadata
Please review Stripe’s privacy policy for more information regarding how they handle your information.
Technical Information
When you use our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Operating system
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Pages visited
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Time spent on the site
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Referral URLs
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Cookies and analytics data
3. How We Collect Information
We collect information when you:
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Place an order
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Create an account
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Subscribe to newsletters
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Contact us
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Complete forms
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Browse our website
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Participate in promotions or surveys
Some information is collected automatically using cookies, analytics tools, and similar technologies.
4. How We Use Your Information
We use your information to:
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Process and fulfil orders
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Provide shipping and delivery services
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Process secure payments
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Respond to enquiries and customer support requests
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Send order updates and tracking notifications
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Improve our website and services
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Prevent fraud and unauthorised transactions
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Comply with legal obligations
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Send promotional emails and marketing communications (where permitted)
5. Shipping Information
We offer flat-rate shipping services across Australia and New Zealand. To complete deliveries, we may share necessary shipping details with courier and logistics providers, including:
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Name
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Delivery address
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Phone number
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Email address (where required for tracking updates)
Shipping providers only receive information necessary to complete delivery services.
6. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to:
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Improve website functionality
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Remember user preferences
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Analyse traffic and performance
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Personalise user experiences
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Assist with marketing campaigns
You may disable cookies through your browser settings; however, some website features may not function properly.
7. Marketing Communications
We may send promotional emails regarding:
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New NFC products
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Offers and discounts
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Product updates
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Company news
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link included in emails or by contacting us directly.
8. Third-Party Services
We may use trusted third-party providers to assist with:
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Payment processing
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Website hosting
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Analytics
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Email marketing
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Shipping and logistics
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Fraud prevention
These providers may access personal information only to perform services on our behalf and are required to maintain confidentiality and security.
Examples may include:
9. Data Security
We take reasonable security measures to protect your personal information from:
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Unauthorised access
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Misuse
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Loss
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Disclosure
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Alteration
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Destruction
Our website uses secure technologies, including SSL encryption and secure payment gateways, to protect online transactions.
While we strive to protect your information, no online transmission or storage method can be guaranteed to be completely secure.
10. International Users
As we ship to both Australia and New Zealand, your information may be processed or stored in countries outside your jurisdiction where our service providers operate.
By using our services, you consent to such transfers where permitted by law.
11. Access & Correction
You may request access to the personal information we hold about you and request corrections if necessary.
To request access or updates, please contact us using the details provided below.
12. Data Retention
We retain personal information only for as long as necessary to:
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Fulfil orders
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Provide services
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
When information is no longer required, we take reasonable steps to securely destroy or de-identify it.
13. Children’s Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without appropriate consent, we will delete it promptly.
14. Your Rights
Depending on applicable privacy laws, you may have rights to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information
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Withdraw consent
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Object to certain processing activities
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Lodge a complaint with a privacy authority
15. Australian Privacy Compliance
We aim to comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) where applicable.
Users in New Zealand may also have rights under the Privacy Act 2020 (NZ).
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
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Changes in legal requirements
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Business practices
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Website functionality
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Service offerings
Any updates will be published on this page with a revised effective date.
17. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us through our website contact page or customer support channels.
We are committed to resolving privacy concerns promptly and transparently.